Citi

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Terms and Conditions

General Conditions

  1. Offer is fully subsidized by Visa and not a direct offer from the golf clubs.
  2. Offer is valid for Citi Prestige Visa main cardholders with cards issued within Asia Pacific.
  3. Citi Prestige Visa main cardholders are entitled to book and play for a maximum of 3 times per calendar year.
  4. Offer is valid for weekdays and weekends except public holidays. The policy for public holidays varies by golf clubs.
  5. Maximum 3 Citi Prestige main cardholders are allowed to use the complimentary green fee per flight.
  6. Unused complimentary green fees will be forfeited on the 31st December of each calendar year and cannot be carried forward to the next year.
  7. Citi Prestige Visa cardholders and his/her guests should hold valid golfer’s insurance as individual golf clubs may impose golf insurance requirement.
  8. Citi Prestige Visa cardholders must follow the terms and conditions of booking (set out in “Reservations” section below, or will not be granted access rights to the Participating Clubs.
  9. Offer is not valid for use in conjunction with other non-Citi Prestige Visa promotions, discounts or offers, and cannot be used with other promotion, participation in corporate golf events, private golf events or golf tournament.
  10. Offer is valid for use where booked directly by Citi Prestige Concierge. Accordingly and for the avoidance of doubt, Citi Prestige Visa cardholders are not allowed to take over tee times transferred from other golfers/Participating Club members to make use of the Golf Privileges.
  11. Cardholder must be present for their own booking made under their name.
  12. Citibank reserves the right to reject booking if cardholders make enquiries or booking directly at the club or transfer the confirmed tee-time over to the Citibank Prestige cardholder.
  13. Cardholder must complete their current game before the next booking can be made.
  14. Any cardholder indulging in impersonation or in breach of any terms and conditions, Citi and Visa reserves the right to withdraw the golf benefits.

Reservations

  1. All bookings must be made through Citi Prestige Concierge.
  2. Minimum balls per flight may be required for tee-off by respective golf clubs as per their club policy.
  3. Bookings cannot be made less than 5 calendar days and more than 14 calendar days in advance before day of tee-off. Note that day of tee-off does not count. (As an example, Tee-off on Friday means booking must be made latest by Sunday).
  4. Citi Prestige Visa cardholders understand and acknowledge that participating clubs will not entertain any correspondence/enquires and/or attempts for bookings from Citi Prestige Visa cardholders if the Citi Prestige Visa cardholders contact the golf clubs directly to book this offer.
  5. A status update on the golf booking request will be sent to cardholders within 2 business days.
  6. Cardholders cannot book more than 14 days in advance.
  7. Acceptance of all golf bookings, pairings and changes to tee times will be at the discretion of the participating clubs and are subject to availability. Citi Prestige Visa cardholders will not be granted access rights to the participating clubs without prior bookings through Citi Prestige Concierge.

Fees and Charges

  1. Cardholder is required to make upfront payment in full at time of booking.
  2. All payments for cardholder (s) and guest(s) must be charged to their Citi Prestige card
  3. Citi Prestige Visa cardholders and guests have to pay for buggy, caddie, turf mate, locker fee, insurance, taxes and all other ancillary and miscellaneous charges (“Other Usage Charges”) at normal published rates at the participating clubs where applicable, subject to the participating clubs terms and conditions.
  4. All payment made in relation to usage of the Golf Privileges, and any Other Usage Charges incurred while utilizing the Golf Privileges, must be made with a Citi Prestige Visa card.

Cancellation, Amendment and Charges

  1. Cancellations are to be made through Citi Prestige Concierge and not directly with the participating clubs.
  2. Cancellations and amendments to booking can only be made by calling Citi Prestige Concierge.
  3. Cancellation and amendment fees apply depending on the policies by respective participating clubs.
  4. There will be no rain check.
  5. Cancellation fees will be charged directly to the Citi Prestige Visa credit card account.
  6. Cancellation charges apply for late cancellations and no show.
  7. Number of days required for cancellation is dependent on the day booked and policies by respective participating golf club.
  8. Late arrivals and no-shows shall be subjected to full published rates charged to the Citibank Prestige cardholder
  9. Amendment fee of US$10 applies plus any applicable cancellation/amendment fees levied by the respective golf club if changes are made after confirmation has been issued
  10. Any changes within the cancellation period is considered a cancellation and penalty fees will apply. This includes changes of date, time, course, golf clubs or player names.

Miscellaneous

  1. The Golf Privileges are valid for golf rounds only. They do not provide Citi Prestige Visa cardholders and their guests with access to the other recreational facilities at the participating clubs.
  2. The Golf Privileges are not to be regarded as a golf club membership
  3. Citi Prestige Visa cardholders acknowledge and agree that Citibank and Visa are not responsible for non-fulfillment of any privileges or any defect or lack in service or goods supplied by third parties, including the Participating Golf Clubs. Accordingly, Citi Prestige Visa cardholders irrevocably agree not to make any claim against Citibank and Visa in relation to any loss, damage, disappointment or distress of any kind arising from their use or attempted use of the Golf Privileges, including but not limited to failure or inadequacy of service or fulfillment of privileges by the Participating Clubs
  4. Citibank and Visa reserves the right and without assigning any reason, to change or to cancel any participating club
  5. To the fullest extent permissible by law, each participating Citi Prestige Visa cardholder releases Citibank and the respective participating clubs from any claim, loss, damage, cost or expense (including any claim for legal expenses) sustained or incurred by him/her in connection with his/her participation or attempted participation in the Golf Privileges.
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