UPDATED AS OF 1 Sep 2019
Unless otherwise defined or the context otherwise requires, all capitalized terms used herein (such as "Upgrade Program", "Visa" and "Hilton Honors" have the same meanings ascribed to them in the Terms and Conditions.
A. COLLECTION AND USAGE OF PERSONAL INFORMATION1. Required Personal Information: In order to provide and fulfil the Upgrade Program benefits, Visa requires the following personal information (“Required Personal Information”) to be furnished by a person registering for the Upgrade Program (“User”):
B. THIRD PARTY WEBSITES
C. TRANSFER TO ACQUIRER OR LIQUIDATOR
If Visa or substantially all of its assets are acquired, or in the unlikely event that Visa goes out of business or enters bankruptcy, Users understand and agree that their Personal Information will be transferred to or acquired by the relevant third party acquirer or liquidator. Users also understand and agree that prior to the consummation of any such transactions, their Personal Information may also be shared by Visa for purposes of facilitating such transactions.
D. COOKIES1. The Registration Site may use cookie technology to improve user experience on the Registration Site and gather data for web site statistical reporting. The cookie technology that Visa uses does not capture individual email address or any personal information. 2. A cookie is a small piece of information sent by a web site that is saved on a user’s hard disk by the user’s computer’s browser. It holds information a site may need to personalize a user’s experience and gathers web site statistical data, such as which pages are visited, what is downloaded, the Internet provider’s domain name and country that visitors come from and the addresses of sites visited immediately before and after coming to the Registration Site website. However, none of this is associated with a User as an individual and is measured only in aggregate. 3. To browse without cookies, a User can configure his/her browser to reject all cookies or to notify User when a cookie is set. (Each browser is different, so User should check the “Help” menu of his/her browser to learn how to change User’s cookie preferences.) A User’s experience of the Site may be different if User sets his/her browser to block cookies.
E .SECURITY OF PERSONAL INFORMATION1. Visa uses security technologies including firewalls and secure socket layers to help protect the personal information that Visa collects from Users. Visa's policies restrict access to personal information to those employees and service providers who need to know the information in order to provide Users with the relevant services under the Program. Visa uses its best endeavours to maintain physical, electronic and procedural safeguards to protect personal information. 2. While Visa endeavours to safeguard all Users’ personal information to ensure that each User’s personal information is kept private, as described in Clause E1 above, Visa cannot guarantee the security of User’s personal information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of User information at any time and User understands, acknowledges and assumes this risk.
F. USER ACCESS OF OWN PERSONAL INFORMATION
In the event that User wishes to access his/her Required Personal Information on the registration form that User had submitted for the purposes of rectification/correction, User may contact Visa through email in accordance with Section I below.
At any time, a User may revoke the consent regarding the collection, transfer, and/or entrustment of his/her personal information by Visa. User may exercise his/her rights of revocation of consent by contacting Visa through email in accordance with Section I below
G. RETENTION PERIODIn the event of any of the following, Visa will delete or destroy the collected personal information by using technical means to render such data unusable:
(a) For specific queries relating to the Upgrade Program or to a User’s own account, (including access to own personal information or revocation of consent to collection of personal information), please email to [email protected]
(b) For general inquiries on privacy, please email to [email protected] or write to us at P.O. Box 194607, San Francisco, CA 94119-4607 Attention: Global Privacy Office.
(c) For any inquiries relating to Hilton Honors’s collection or use of personal information, please email Hilton Honors directly at [email protected] or send queries by postal mail to Hilton Customer Privacy Department, 7930 Jones Branch Drive, McLean, VA 22102, USA.2. Visa will make every effort to resolve your concerns. Please allow at least 5 working days for us to provide a response.
J. GOVERNING LAW AND JURISDICTION